Sunday, March 02, 2014

Can You Find the Error of Their Ways?

I had one of those Aha! moments when I realized I would need travel health insurance to go to Iowa next month. Ron has Medicare and Blue Cross covering any medical needs he may have, but I have nothing that will cover me outside of Europe. I bought a policy from WorldNomads, which I have used for years, never needing to test their services. Part of the health policy included the usual coverage for flight cancellations and delays, lost luggage, and so on. 

A couple of days later, I remembered that if I had paid for the flights with AMEX, the flight and luggage issues would be covered by AMEX with my protection plan. However, I used my United Visa card. I never read over the fine printed legalese that they send with the credit cards, so any coverage was uncertain.

After sending a secure note to Chase to verify if there was indeed insurance for flight cancellations and delays, lost luggage, and so on, I received this back.

Date:    03-01-2014 16:12:08
From:    Chase Card Services
Subject:    Re: Other/Inquiry Not Listed
Message:
   
Dear Ryan James,
Thank you for contacting Chase about your travel
insurances.

You have the following travel related benefits with your
United MilagePlus Explorer card:


BIG HINT: Look at the picture and then the message.

I noticed this same difference on FlyerTalk in 4 different posts. After looking it up with an online dictionary, it seems this is an alternative spelling. Even so, in this case, it does not match the card.
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